What are your shipping terms?

All orders are processed and shipped within a day and to ensure fast and accurate delivery, all orders are shipped out of our centrally located distribution center in Phoenix, Arizona. USA.

  • May take longer during Black Friday and the holiday season.

Most orders placed before 2 pm MST will go out same day. Any orders placed after 2 pm MST will go out next business day. Orders may take 1-6 business days to deliver depending on your location. The closer you are to Phoenix, AZ, the faster your order will get to you.

All applicable custom fees, taxes and duties are the sole responsibility of the customer on any International and Canadian orders. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.

Please note, in rare occasions, custom agents may delay delivery of some packages. Payment is required to release your order from customs upon arrival. Customs charges can be paid by credit card or COD (cash on delivery). In case that the customs charges are not paid the order will be returned back to AromaTechâ„¢.