Subscription Management

  • Adding a Product to the Subscription Published

    Once logged in, select the Subscriptions tab, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries. You may also choose the frequency and first shipment date.
  • Cancelling a Subscription

    In order to cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then next to each of the products you are subscribed to is a Cancel button. You would use this if you would like to no longer receive this subscription product.
  • How do I login to manage my subscription?

    Please visit our main site at http://aromatechscent.com/ Click the login icon on the top right corner or the 'my account' link in the footer. Or, click here. Then, login with your email address and password you used to subscribe. Now you can manage your subscription(s).
  • Skipping a Delivery

    Once logged in, click on Delivery Schedule on the left to see all upcoming deliveries for your subscriptions. To skip a delivery you can click Skip to the right of each one.
  • Swapping a Product

    Once logged in, select the Subscriptions tab to view the current subscription products. On the far right, you can select Swap and select the replacement product.
  • Update Shipping Address

    Once logged in, click on Subscriptions and click Edit to the right of the address. This only affects the shipping/delivery address, this does not update billing information related to the method of payment.
  • Updating Billing Information

    In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address...